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Why do my Blend and Reported numbers differ?

Your store (Blend Metrics) and ad platforms (Reported Metrics) track conversions differently. This can cause the same sale to be counted differently - or not counted at all - depending on each customer's journey.

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Written by Eli Lee
Updated over a week ago

Common Reasons for Differences:

1. Different Attribution Models

Your store may track conversions differently than ad platforms. An ad platform might credit a sale to a "view action" and subsequent purchase. Your store might not attribute the same sale to any ad channel if the traffic came directly.

2. Multiple Platforms Claiming the Same Sale

If a customer sees your Meta ad, then clicks a Google ad, then purchases - both Meta and Google may claim credit. Result: one actual sale is counted multiple times in Reported Metrics but only once in Blend Metrics.

3. Delayed Purchases

Customer clicks an ad but purchases later via organic search or by typing your URL directly. The sale happens but the ad platform doesn't see the connection.

4. Tracking Limitations

  • Missing or inconsistent UTM parameters

  • Ad blockers or privacy settings blocking tracking

  • Customers switching devices between ad click and purchase

How to Make Decisions:

  • Blend Metrics are typically a more conservative view of performance

  • Reported Metrics will be more familiar numbers if you are used to working inside ad channels. They provide context to verify trends and see platform-specific performance.

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