Skip to main content

Why Interest ≠ Intent for potential customers

Even if someone shows interest in your products, it doesn’t always mean they’re ready to buy. That’s why Blend focuses on real actions on your store, not just passive engagement.

Bailey Anson avatar
Written by Bailey Anson
Updated this week

Interest signals

Interest is curiosity or attention, not intent. Interested users:

  • View product pages

  • Click on ads

  • Browse categories

These show a visitor noticed your product, but is not necessarily a customer who would be likely to convert.

Intent signals (our targeting focus)

Intent is demonstrated by meaningful actions taken on your store, being:

  • Adding items to cart

  • Completing checkout steps

  • Subscribing to a newsletter

  • Repeating visits to high-value pages

Blend targets users based on these actions to reach people ready to take the next step.

  • We segment audiences based on behavioral triggers (cart, checkout, engagement patterns).

  • We optimise campaigns for intent-driven conversions rather than passive engagement.

  • Once the base audience is defined, Blend identifies people similar to your high-intent users and begins to build out your funnel.

This ensures your marketing spend is focused on users most likely to act.

Did this answer your question?